Newly elected ISBN president Scott Missad, CEO of the Gene Juarez group in Seattle, quoted George Bernard Shaw as he called members to action: “‘Progress is impossible without change and those who cannot change their minds cannot change anything.’ We can affect change for the positive and that way make everything better for the whole industry. If we make the numbers bigger then there is more pie for everyone to benefit from.”
Each speaker who followed over the next few days focused on how to work toward superb leadership. “Everyone has the capacity to be a great leader, but a lack of self-belief and self-knowledge can hold them back,” urged leadership expert Dr. Shalom Saada Saar, associate dean at Miami University Business School.
In addition, successful members—including Rachel Jud from JCPenney Salons and Nick Stenson of Ulta Beauty—revealed strategies and innovations that worked for them. Presentations were followed by ISBN MasterMind groups, in which members could quiz each presenter and discuss similar strategies that would work for their own organizations.
Members are already signing up for next year’s conference, which will take place May 3-5, 2020, at the Hotel del Coronado on Coronado Island in Southern California.