The summit offered global industry leaders an opportunity to experience multiple hot springs in the U.S., partake in specialized programs and engage in the exchange of ideas. Delegates took review of hot springs trends, growth and operations in regions around the world, examined what each facility executed best and gained valuable knowledge from case studies and open dialogue. The research and findings on the powerful effects of thermal mineral water on the body was the core theme that permeated throughout the conference and industry leaders advocated for a petition declaring June 22nd World Bathing Day.
“Hot springs are the origin of life and water is a healing solution with global impact,” commented Ingo Schweder, CEO of GOCO Hospitality and Glen Ivy Hot Springs. “Access to water, especially mineral water, has a major impact on the health and prospects of the world.”
Clive McNish, General Manager of Glen Ivy Hot Springs, shared updates on the property including an analysis on spa booking and operating systems. “We are working together as hot springs operators to identify challenges that we need addressed by our property management systems to create a more seamless experience for our guests before, during and after their visits,” commented McNish.
Professor of Health Sciences at RMIT University, Marc Cohen presented an accreditation and training program that included a review of existing industry standards. “This is a unique industry which requires highly specialized education programs and staff training guidelines,” said Cohen.
Dr. Richard Lewis Miller, Founder and CEO of Wilbur Hot Springs Health Maintenance Organization delivered research updates on the mental and physical health benefits of hot springs. Founder of Australian Sweat Bathing Association, Dr. Jack Tsonis, gave a presentation on extreme hot and cold bathing practices. Marion Schneider, CEO of Toskanaworld presented a social and economic study on the benefits of Hot Springs Facilities to communities.