10 Steps to Handle Client Complaints Mindfully

Young blonde woman wearing bathrobe at wellbeing spa skeptic and nervous, disapproving expression on face with crossed arms

Client complaints can really knock you off your mark. The way in which you respond is paramount. Client complaints can be received in a variety of ways: They can happen in person, over the phone, via email or as a posted negative review. 

Log in to view the full article
More in Management