[Spa Staff Shortages] Hiring, Retention and Workaround Strategies

Attractive female massaeur looking to the camera on the spa background.
Spas can support team members beyond standard compensation and benefits packages.
By gorynvd - stock.adobe.com

Although it became most apparent during the pandemic, the industry-wide staff shortage is, unfortunately, an ongoing issue in spa and wellness. “The entire hospitality industry is suffering from staff shortages, and it affects spas in the same way,” says Lynn Curry, CMC, ISHC, principal of Curry Spa Consulting. “All positions are needed, and we are seeing this challenge in many regions of the world.”

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