Arch Amenities Group appointed Susan Grey as senior vice president of spa. Susan Grey is a global operations leader with more than 20 years of experience in the health, beauty and wellness industries.
Grey will be responsible for leading the creation of wellness programs within Arch Amenities Group's spa division and across the organization. She will also collaborate with the senior leadership team on long-term strategic planning to further enhance growth, guest experiences and operation of wellness services.
"Susan's expertise in spa operations and revenue generation, along with her proven ability to build high-performance cross-disciplinary teams will be key to our success in the wellness sector," said Barry Goldstein, Arch CEO. "Her new role ensures that we have a world-class team in place as we continue to grow."
The expansion of Arch's executive team was announced after the company's acquisition of three new wellness brands: Innovative Spa Management, Privai and Spa Space.
Grey was formerly the vice president of operations for The Well, an integrated wellness center in New York. There she managed the launch of its flagship location and development of four additional sites. Prior to that, she served private equity firm, L Catterton and its portfolio company, Steiner Leisure Limited, in roles of increasing responsibility, leading to regional vice president of spa operations.
The spa vet also led the growth of Bliss Spas, from three locations in New York and London to 26 global locations, launched a Bliss Spa membership program, managed the brand's relaunch and was responsible for conceptualizing the Remède Spa brand.
