Spa, fitness and lifestyle consultancy and management firm WTS International has named Janice Nichols its new senior vice president of spa operations. In this role, Nichols will be responsible for maintaining successful operations for more than 50 spas, providing exceptional guest experiences, and further improving financial performance at all WTS facilities.
Nichols brings more than 30 years of experience in the beauty and wellness industry, including in-depth knowledge of spa operations and revenue generation. “Janice’s expertise and the ability to build relationships is key to WTS International’s success,” said pesident and founder Gary Henkin. “Janice’s new role will further ensure that we have a world-class team in place.”
Prior to this appointment, Nichols represented WTS as corporate operations director, overseeing spa operations for a large portfolio of accounts. She has previously worked in sales, marketing and spa operations for Elizabeth Arden, Aveda and Sport & Health Clubs.
About WTS International
WTS International is a consulting and management firm. For more than 45 years, WTS has provided feasibility studies, design, pre-opening and daily management services for spas and leisure facilities worldwide. The company’s portfolio of clients includes hotels and resorts, residential developments, private clubs and real estate developments. Its approach—from developing innovative spa concepts, branding and design to effective facility operations—is meant to maximize revenue and net operating income, while creating memorable experiences for guests, members and residents.