[Inclusivity Training] Supporting Spa Workers With Trauma

Two hispanic men physiotherapist and patient having skin back treatment using exfoliating lotion at spa

Trauma and post-traumatic stress can manifest in ways that you wouldn’t think to associate with trauma. As leaders, this is a really critical thing to remember when we are hiring for culture fit and evaluating performance. As team members, viewing others through the lens of trauma can help make sense of colleagues’ behavior, energy or disproportionate reactions.

Individual trauma results from an event, series of events, or set of circumstances that is experienced by an individual as physically or emotionally harmful or life threatening and that has lasting adverse effects on the individual’s functioning and mental, physical, social, emotional, or spiritual well-being.

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