Felicia Brown, LMBT, is the owner of Spalutions (spalutions.com), a firm that provides business and marketing consulting for massage, spa and wellness professionals. She’s the author of Creating Lifetime Clients: How to WOW Your Customers for Life; Free & Easy Ways to Promote Your Massage, Spa & Wellness Business; and five other books. Brown is also the owner of A to Zen Massage, an award-winning wellness spa in Greensboro, North Carolina.
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